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VIP Analyst

Salary: Competitive

Job Description

VIP Analyst | Online Gaming | Gibraltar

Salary: Competitive + Benefits + Relocation Assistance

Our client, a household name whose brand is ingrained within the gambling and betting industry, are currently recruiting for a VIP Analyst to become a key member of the VIP team, providing analytical support to all aspects of the VIP programme across brands, platforms and products.  The role will work closely with key contacts within the organisation in order to develop the VIP business and the VIP business needs.  The primary purpose will be to drive insight and profitability, support the budgeting, planning and re-forecasting processes by identifying and modelling key business drivers, trends and KPI’s.

Key Responsibilities

  • Provide detailed segmentation for different VIP tiers and brands and monitor player performance and report findings
  • Deliver quality commercial analysis on large promotional campaigns and proactively provide support for risk assessments for automated and manual activity
  • Optimise churn prevention identification and models
  • Provide VIP cross sell analysis to ensure correct CRM segmentation for VIPs and optimise cross sell between products
  • Work closely with VIP Promotions Team to maximise VIP promotional activity across all platforms and channels and provide ROI for VIP promotional activity incorporating conclusions and recommendations
  • Work with BI teams to extract data and build reports and to develop tools, models and processes that improve the analytical capabilities of the team, and the effectiveness and insight generated by financial analysis
  • Modelling new opportunities or initiatives proposed by the VIP team to determine whether an appropriate ROI will be generated
  • Undertake tracking and analysis of new projects or initiatives to ensure that they are delivering against key measures of success. Ensure all variances are clearly understood and explained
  • Support and feed into the financial planning processes by identifying and modelling key VIP business drivers, trends and KPI’s

Specialist Skills and Experience Required

  • Excellent modelling and analytical skills essential with strong commercial awareness of how to monetise VIPs
  • Previous experience in undertaking a wide variety of commercial analysis within the Gaming industry or e-commerce business sector
  • Good knowledge of sports and gaming activity
  • Good communication and presentation skills to build relationships internally, and present findings to audiences at all levels
  • Ability to manage and manipulate large volumes of data

Qualifications and Educational Requirements

  • Advanced Excel and systems skills –SQL desirable and experience with databases and dashboards essential
  • Good written communications skills

Based in Gibraltar, not only is this a fantastic career opportunity, it is also a chance to experience a great lifestyle in a location with over 300 days’ sunshine per year! For further information regarding relocating to Gibraltar/Southern Spain and working in the online gaming industry, please have a look at our YouTube video.

So, if you are looking for this exciting position, and want to work for an industry leader in the sun, look no further and send your CV to