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Service Support (Maternity Cover)

Salary: Competitive

Job Description

Service Support (Maternity Cover) | Online Gaming Giant| Gibraltar

Salary: Competitive + Bonus

Castle Hill is working with one of the biggest betting and gaming brands worldwide.  As a company they continue to grow from strength to strength aiming to offer the future of online entertainment.

If you enjoy building and maintaining PC equipment and sharing your knowledge, then this opportunity could be for you…..

What’s on Offer

  • Great office and working environment in the heart of Gibraltar
  • Lots of different company social and charity events
  • Working with smart, talented and committed teams
  • The opportunity to develop your career with a brand leader

What will you be doing?

  • Acting as 1st line support point of escalation for all incidents
  • Troubleshooting, identifying impact and  escalating efficiently all issues affecting IT Support
  • Diagnosing PC hardware and Operating System issues, ensuring minimum downtime
  • Taking ownership of all VIP incidents, from initial reporting through to resolution

What will you bring?

  • Flexibility to cover a 5 out of 7 rota, including weekends/bank holidays and out of hours when required.
  • A professional, can-do attitude with the ability to work under pressure
  • Experience gained in a similar role
  • An analytical outlook and the ability to take ownership for your own work


If this sounds a lot like you, then send a copy of your CV to

We look forward to discussing this awesome opportunity in more detail…..

If you are not already fortunate enough to be living here in this part of the world, then have a look at our video of what a great lifestyle opportunity it is, and find out what it’s like to work in the industries and gain a real insight into living in Gibraltar or one of the nearby Spanish towns: YouTube video.