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Customer Service Executive (German)

Salary: Competitive

Job Description

Customer Service Executive (German) | Online Gaming Industry Leader | Gibraltar

Salary:  Competitive + Bonus + Relocation Assistance

Castle Hill is working with a well known and disruptive Online Gaming brand based in Gibraltar to recruit a high calibre Customer Service Executive for their German markets.

Innovating with passion and disrupting the norm is all what this business is about, and due to continued international growth they are going from strength to strength.

If you enjoy working in a cool team, in a great location and customer interaction, then this opportunity could be for you…..

What’s on Offer

  • Working alongside super talented people within teams with a company culture of empowerment
  • Meritocratic career opportunities within a growing company with awesome scope for progression
  • A work and play as a team culture with lots of team events, free healthy snacks and subsidised Gym Membership
  • Great purpose built offices with great views, and next to lots of cool restaurants and bars

What will you be doing?

  • Providing the highest level of support to customers via phone, email and live chat
  • Testing new games, products and software as required
  • Maximising customer retention by promoting various products, activities, bonus offers
  • Actively driving process and quality improvements across your department

What will you bring?

  • A great team player with outstanding levels of customer service, along with patience, diplomacy and flexibility to cover a variety of shifts
  • Excellent communication skills. Fluent German and a strong command of English both written and verbally
  • An analytical mindset with good problem solving skills and the ability to work under pressure.
  • Knowledge and experience in online gaming would be great but it’s not essential


If this sounds a lot like you, then send a copy of your CV to

We look forward to discussing this awesome opportunity in more detail…..

If you are not already fortunate enough to be living here in this part of the world, then have a look at our video of what a great lifestyle opportunity it is, and find out what it’s like to work in the industries and gain a real insight into living in Gibraltar or one of the nearby Spanish towns: YouTube video.